Missed-call textback
Give missed callers a reason to stay.
We configure the first response, route replies to your team, and review the handoff so opportunities keep moving.
Managed growth for auto repair & collision shops
Turn more missed calls into booked work.
We set up and manage the follow-through: catch missed callers, help your team respond, and track what becomes a job.
Done-for-you setupBuilt for busy service teamsNo-pressure audit
The Lead Recovery System
We find the gap
Start with the calls and inquiries your shop is already getting.
We install and manage
A clear response, a staff handoff, and someone keeping it working.
We review the outcome
See what needs attention and which opportunities became booked work.
Start with the opportunities already reaching your shop. Add reviews, a better website, ads, or reception as you need them.
Start with one clear opportunity
A missed call should have a next step.
- 01
Missed call
The customer needs your shop.
- 02
Fast response
An appropriate text opens the conversation.
- 03
Staff handoff
Your team answers and agrees the next step.
- 04
Recorded outcome
A booking, follow-up, or clear reason it did not proceed.
We configure this around your number, hours, and staff. We test the complete journey before launch and keep reviewing it after setup.
What we manage
Five services. One practical goal.
Capture suitable demand, help your team follow through, and track the work that results. We build your scope around the gap that matters most.
Google review automation
Make asking for feedback part of the job.
We connect a neutral review request to an agreed completed-service trigger and monitor the request flow.
Website refresh & revamp
Make it easier for the right customer to call.
We improve your message, mobile experience, and inquiry paths, then test where every call and form goes.
Meta & Google ads
Bring in demand your team can follow through on.
We scope campaigns around your services, capacity, and budget, then review lead quality and booking outcomes.
AI receptionists
Give callers a clear next step when staff are busy.
We configure and test inbound intake, staff transfers, and booking rules. Outbound calling is a separately scoped service with an agreed audience and purpose.
We start with the problem your shop needs solved first. Your proposal sets out the services, setup, ongoing support, and usage included. Advertising spend is separate.
Find your starting pointWorking with J&M
Simple for your team. Managed by ours.
We handle setup, monitoring, and improvement. Your team handles the customer and the job.
A shared business inbox
Your staff can handle customer replies from a phone or computer. We agree on one place for conversations during setup.
The schedule your team uses
We work with your booking process where practical and make the handoff clear. Your staff stay responsible for quotes and job decisions.
Your J&M dashboard + our support
See outstanding opportunities and recorded outcomes. We review the numbers with you and agree on what to improve next.
More inquiries.
More opportunity to book.
Start with our work at Laguna, then explore the revenue examples behind the case for better follow-up.
Laguna Boat Detailing · Founder-reported results
A better way to capture demand.
A fuller calendar.
A lead capture website built for Laguna generated 30 leads in three weeks and helped keep the business fully booked for two straight months.
Our founder-operated example shows website and lead capture work. It is not a missed-call recovery revenue claim or an independent J&M client result.
- Leads in 3 weeks
- 30
- Months fully booked
- 2
The revenue behind the conversation.
Outside examples and an illustrative comparison—not J&M client results or promises of revenue.
Published estimate
HVAC missed-call opportunity
$15K–$40Kper month at risk
See contextIllustrative scenario
Plumbing revenue comparison
$28K → $47Kmonthly revenue example
See contextExternally reported case
Medspa missed-call follow-up
$853Kreported over 18 months
See contextSee it before you commit
See what your systems are doing.
Open a system to explore sample results and customer conversations. Switch between light and dark views to see what suits your team.
Explore the sample dashboardEvidence that means something
From opportunity to actual work.
We establish a baseline, track bookings and recorded outcomes, and distinguish estimated job value from money collected. Demo numbers are examples, never client results.
How we measure value
Founder-ledBuilt by operators
Meet J&M
A small team with a direct line to the work.
J&M stays hands-on. We learn how your leads move, build around the way your team actually works, and stay close enough to make the system useful.
Direct communication
Hands-on setup
Clear accountability
Free Lead Leak Audit
Find the revenue already trying to reach you.
See where leads may be slipping and what to fix first. No pressure. No complicated tech pitch.
Get a Free Lead Leak Audit